These are the guiding principles for all employees, including executive officers, when making business decisions.

a. Customer First: Always respond to customer needs. Embrace challenges. The next process is also our customer

b. Integrity and Righteousness: Do the right thing. Make the right judgment

c. Respect for People: Respect all individuals regardless of nationality, ethnicity, or religion

d. Humility: Listen with a humble attitude to truly understand the essence

e. Sincerity: Act with sincerity in everything

f. Entrepreneurial Spirit: Think from the perspective of a business owner

g. Value Creation: Always add value through your actions

h. Quick Action: Address issues and challenges immediately. Act fast and implement PDCA cycles swiftly until resolution

i. Self-Development: Set and achieve personal development goals necessary to meet business objectives

j. Social Contribution: Always consider and practice actions that contribute to society

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