Cho Ei Group (hereinafter referred to as "the Company") recognizes the importance of personal information obtained from our stakeholders and considers its protection to be a fundamental part of our business activities as well as one of our most important management tasks.

In order to provide services that are safe, secure, and trustworthy to all our stakeholders, we have established the following basic policy, which is thoroughly communicated to all employees, and strictly adhered to.

1. Basic Policy

  1. The Company complies with the Personal Information Protection Law and other relevant laws and regulations. We have also established internal regulations on the protection of personal information (hereinafter referred to as "Company Regulations"), which we implement, maintain, and continuously improve.
  2. The Company establishes a management system for the protection of personal information and ensures that the Company Regulations are thoroughly communicated to and adhered to by all officers and employees.
  3. The Company handles personal information within the scope of the purposes clearly indicated to our customers. Additionally, unless there is consent from the customer or a legitimate reason, the Company does not disclose or provide the personal information provided by the customer to any third party.
  4. The Company maintains personal information accurately and up-to-date, and makes efforts to prevent unauthorized access to personal information, as well as the leakage, loss, or damage of personal information. We also continuously improve and correct information security.
  5. The Company promptly and sincerely responds to inquiries and requests from customers regarding personal information, including requests for disclosure.

2. Purpose of Use of Personal Information

When the Company collects personal information from customers, the purposes of use are clearly stated in advance, and the information is used within the scope of those purposes. If it becomes necessary to use the personal information of customers beyond the scope of the stated purposes, the Company will contact the customer and obtain their consent before proceeding. The purposes of use of the personal information held by the Company are as follows:

  1. Personal Information Regarding Customers:
    • Business discussions, meetings, etc., with customers
    • Shipping of products, materials, etc.
    • Sending information on services and events
    • Providing customer support and maintenance
    • Responding to inquiries and consultations
    • Providing various membership-based services
    • Service development, conducting surveys, and monitoring
    • Fulfillment of contracts
  2. Personal Information Regarding Job Applicants:
    • Providing and communicating recruitment information to applicants (including internships)Managing recruitment operations at the Company

3. Proper Acquisition of Personal Information

The Company acquires personal information through legal and fair means.

4. Provision of Personal Information

  1. The Company does not disclose or provide the personal information of customers to third parties, except in the following cases:
    1. When there is consent from the customer
    2. When required by law
    3. When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the customer’s consent
    4. When outsourcing the handling of personal information within the scope necessary to achieve the purpose of use
    5. When the business is succeeded due to a merger, company split, transfer of business, or other reasons
  2. Notwithstanding the above, the Company may provide personal information such as the customer’s address, name, and phone number to related companies or agents when it is deemed appropriate for the provision of services or responses to inquiries. In such cases, the customer can request the Company to stop the provision of personal information to such related companies, etc.

5. Inquiries Regarding Personal Information

Please contact us via the inquiry form for any inquiries related to the disclosure, correction, or deletion of personal information.

6、Other Matters

1. Access Information:
We may obtain access log information on this website to provide better services. Please be aware in advance that the purpose of obtaining access logs is not to identify individual personal information.
2. Cookies:
Cookies are used on certain parts of this website to provide a more comfortable experience for users. Since cookies and IP address information alone cannot identify specific individuals, they are not considered personal information. However, it is possible to refuse cookies by adjusting the settings of your browser.